Our PtMP 5Ghz Wireless Network is continually expanding and supports only MikroTik customer premises equipment. Where adequate signal levels exists and customers are skilled enough, we do allow for self-installations to take place on our network. In the event that self-installations has not been requested, then we will contact you to schedule an appointment for a detailed site survey within 2 to 3 working days after receiving your order for service.
We operate a 2.4Ghz Wireless Hotspot Network in addition to our PtMP 5Ghz Wireless Network. Hotspots are mostly available in locations such as coffee shops, restaurants, shopping malls, guest houses, and camping sites. You would need to be within about 150m of one of our Hotspots in order to receive a reliable signal. All our Hotspots are open access, and the SSIDs will be INTERNET-HOTSPOT. Any standard 2.4Ghz Wireless device can be used on our Hotspots in any location.
All our high sites are connected via redundant fiber optics to our national MPLS core, ensuring FTTH-like latencies on the network. We are acutely aware of the pain points in getting fast, reliable, and affordable internet access. Often, wireless internet is too expensive; fibre takes too long to be trenched and ADSL is unreliable. Our wireless services offers latencies as low as 5ms regionally, 25ms nationally, and 150ms to the EU.
If you are within our coverage area, we should with reasonable accuracy be able to provide you with service. We do not however connect clients to our high sites that are a significant distance away, or if there is any doubt on whether the connection would be stable or not. After you have ordered Wireless Broadband Internet Services from us, the process begins with us doing a basic link path analysis, followed by an appointment at your home to conduct a detailed and free site survey to confirm that you have adequate line of sight, free of any trees, buildings, or other obstacles that was not apparent during the basic link path analysis. You can expect a call from us within 2 to 3 business days after you've placed your order to setup an appointment convenient for you.
Should the site survey be successful, pass our requirements, and the wireless link proves to be stable and within our required parameters, Opticnetworks will install the customer premises equipment right there and then. You will then be connected to our Wireless Broadband Internet Services, and there is thus no need for any second or third appointments to get you up and running. Our time is precious, your time is precious, we get things done as quickly as possible.
Coverage areas provided below are theoretic and can be affected by trees, buildings, or wireless interferences in the area. A detailed link analysis and site survey will be performed as part of the ordering and installation process.